home automation applications

which is the best home security system

Most importantly, we recommend choosing a company with better customer reviews. There are also more affordable home security companies that don’t tie you down with long contracts and have a deeper history of high level customer service. I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good. As a company they are way more expensive than any other monitoring service that can do exactly what they have done. I will never recommend or use vivint again for home monitoring. I have paid faithfully every month for 3 years and I got a wall monitor and a doorbell camera and a few window sensors, they used most of the old sensors that were in my home at install.

burglar alarm service

Before buying more equipment, make sure you know how many home security devices each control panel or hub can accommodate at once. Also, if you’re installing add on equipment, ask about any additional fees such as extra cloud storage for security camera footage. If you’re not buying the security gadget upfront, ask about the leasing price and any additional terms. Whether you’re a senior or simply buying a security system for a senior, I’d recommend Vivint. They have professional installation, so you won’t have to worry about your system working correctly; the person who installed my system was very kind, patient, and most importantly, knowledgeable. This could be very helpful for a senior, who may not know much about modern DIY installation.