door locks

security system

Of its clients, 85 percent employ some “smart home component,” Boyce said. That could include the ability to disarm the home alarm, lock a door, or look at security camera footage via a cellphone. But increasingly, Boyce said, smart home components include the ability to adjust components like lighting, heating and air conditioning, and appliances and devices. Defenders projects up to 97 percent of its clients will have some form of smart home technology within 12 months. “We think the residential security business will continue to grow and the growth will accelerate because there will be more smart home components,” Boyce said. That’s pretty impressive penetration considering Defenders didn’t get into smart home devices until 2014. The company then backed off of those sales for a time to re evaluate and retest the market. This year, it has jumped back in full force. “We’re a test and measure company,” Boyce said. “We test everything. We do a lot of analytics.

safety alarm system

”To celebrate its 20th anniversary, the company rolled out generous employee perks: It is awarding $20,000 each month this year to one employee who exemplifies the company’s passion or core values. Additionally, it is each month choosing two employees involved in a charitable cause and rewarding them with $20,000 apiece to donate to the charity of their choice. Defenders also created the Super Service Challenge, encouraging employees to submit videos of their service to a not for profit. Each quarter, the company donates $20,000 to the charity whose video gets the most votes. The second reason for Defenders’ growth, Boyce said, is the company’s focus. The third is its tested systems, which create consistent high quality and predictable service, he said.